Common Questions About Mis-Sold PCP & HP Car Finance Mis-Selling
Explore answers to the most frequently asked questions about PCP (Personal Contract Purchase) and HP (Hire Purchase) car finance mis-selling. Whether you’re unsure about eligibility, the claims process, or potential compensation, this guide provides clear, straightforward information to help you understand your options and next steps.
Making Your Claim Simple and Stress-Free
PCP (Personal Contract Purchase) and HP (Hire Purchase) claims can be confusing and time-consuming, but our goal is to make the process as smooth and straightforward as possible.
To assist you, we’ve compiled answers to the questions we hear most often from clients. These should cover the majority of your concerns, but if you have any additional queries, our team is ready to help. Call us on 0161 348 7670 for personalised guidance and support — we’re here to make the process easier for you.
What Counts as Mis-Sold Car Finance?
A car finance agreement is considered mis-sold when a dealer or lender does not give clear, accurate, or complete information about the terms of the deal. This can result in you signing an agreement that isn’t suitable for your needs or that doesn’t fully reflect your best interests.
Expected Compensation for PCP & HP Mis-Selling
The amount of compensation you could receive depends on the details of your case. Our team will carefully review your agreements and provide a personalised estimate, ensuring you pursue the compensation you are entitled to.
The FCA is also expected to introduce a free redress scheme, with an estimated average pay-out of around £700 per agreement. Actual compensation will depend on your individual circumstances and eligibility.
How Can I Tell If My Car Finance Was Mis-Sold?
The easiest way to find out is by using our Agreement Finder. It’s a free, quick tool that takes just a few minutes to complete and will show whether you may be eligible to make a claim.
How Do I Begin a Mis-Sold Car Finance Claim?
You can start your claim by completing our quick Find My Agreements form. This collects key details about you, allowing us to locate any finance agreements you may have taken out between 2007 and 2024. The process is fast, straightforward, and sets the stage for a thorough assessment of your claim’s eligibility.
Do I Need to Pay Anything to Start a Claim?
No upfront payment is required to make a claim. This way, there’s no financial risk to you, and our team is fully dedicated to helping you secure the compensation you’re entitled to.
What Information Do I Need to Provide to Submit a Claim?
To submit your claim, we’ll need your name, contact information, date of birth, and any addresses you’ve lived at over the past six years. Using these details, we can carry out a search to identify any finance agreements where you may have a potential claim.
Is This the Right Time to Make a Claim?
Yes — it’s important to start your claim as soon as possible to avoid missing any deadlines. Claims are handled on a first-come, first-served basis, so acting now gives you the best chance of securing your potential compensation.
Is Your Lender On The List To Claim?
We’ll find any vehicle finance agreements you’ve had with any of the lenders listed.
A
- 1st Stop Group
- Advantage Finance
- Aldermore Bank
- Alphera Financial Services
- Audi Financial Services
- ALD Automotive
B
- Barclays Partner Finance
- Bentley Financial Services
- Black Horse
- Blue Motor Finance
- BMW Finance
C
- CA Auto Finance
- Car Finance 247
- Citroen Finance
- Close Brothers Limited
- Clydesdale Financial Services
- Conister
- Creation Finance
F
- FCA Automotive Services
- Ferrari Financial Services
- Ford Credit
- FGA Capital UK Ltd
- Fiat Auto Financial Services
G
- GMAC / Vauxhall finance
H
- Hitachi Capital
- Honda Finance Europe Plc
- Hyundai Capital UK Ltd
J
- Jaguar Finance
- Jeep Financial Services
K
- Kia Finance
L
- Lamborghini (VW Finance)
- Lotus Financial Services
- Land Rover Finance
- Lexus Financial Services
M
- Mazda Financial Services
- Maserati Financial Services
- Mercedes Finance
- MG Motor UK
- Mini Financial Services
- Moneybarn
- MotoNovo Finance
N
- N.I.I.B / Northridge Finance
- Nissan Finance
- Novuna Personal Finance
P
- Porsche Financial Services
- Paragon Car Finance
- PSA Finance UK Limited
- Peugeot Financial Services
- PCF Bank
R
- RCI Financial Services Limited
S
- Santander Consumer Finance
- SEAT Finance (VW Finance)
- Shogun Finance Ltd
- Skoda Finance (VW Finance)
- Specialist Motor Finance
- Startline Motor Finance
- Stellantis Financial Services
T
- Toyota Financial Services
V
- Vauxhall Financial Services (GMAC)
- Volkswagen Financial Services Limited
- Volvo Car Financial Services UK Limited
Make Your Vehicle Finance Claim in Just 3 Simple Steps
Find Your Agreements
It’s completely free, takes only a few minutes, and gives results to see if you might have a claim.
Step 1
We Handle the Hard Work
With just a few details from you,, our specialists will handle the claim preparation and submission on your behalf.
Step 2
Get Your Compensation
After obtaining the highest payout, we’ll ensure the money reaches your preferred bank account without delay.
Step 3
Get closer to your compensation in just three simple steps with Finance Claim Checker.
